# Lisa AI > Lisa AI is an all-in-one retail AI sales engine that helps local businesses dominate Google search, manage reviews, automate bookings, and convert more customers with AI-powered tools. ## Product Overview - Product Name: Lisa AI - Company: Rating Matters - Website: https://www.mylisa.co - Category: Business Application / Local SEO / Retail AI - Pricing Model: Pay per action — no monthly fees, only pay for what you use - Target Market: Local businesses including restaurants, salons, gyms, clinics, hotels, retail stores, auto repair shops, and healthcare providers ## Core Features - Local SEO & Reputation Management: Manage Google Business Profiles, track rankings, monitor and respond to reviews, generate QR codes for review collection - AI Business Analysis: AI-powered analysis of online presence, SEO performance, reviews, and digital visibility with actionable scoring - AI Chatbots & CRM: Deploy 24/7 AI-powered customer support chatbots with integrated Mini CRM and escalation management - Booking System: Online appointment booking for customers with customizable booking pages per location - Promotions & Broadcasting: Create marketing campaigns, broadcast emails, and manage promotional content with AI-generated copy - Loyalty Programs: Digital stamp-based loyalty programs with customizable rewards - Voucher System & Referrals: Create digital vouchers with optional per-recipient countdown timers, share-with-a-friend on every voucher (Web Share, WhatsApp, copy-link), one-tap QR unlock that reuses the same review-page QR sticker, and redemption tracking - Review Management: Automated review monitoring, AI-powered review responses, escalation workflows for negative reviews - Review Page Advertising: Admin-managed ads displayed on review-page email gates with location targeting, impression tracking and rotation - Customer Experience (CX) Questionnaires: AI-suggested smiley feedback questionnaires with multi-location assignment, weekly reporting, QR-attributed responses and credit-based usage - Average Customer Satisfaction (CSAT): All-time average star rating across every workspace location, computed from review-page click data - Marketing Contact Database: Unified, deduplicated customer profiles stitched from phone, email and WhatsApp identity, with repeat-customer badges and last-rating tracking - AI Agents Marketplace: A catalogue of specialised AI agents (AI CX live; content generation, social posting and others on the roadmap) with admin CRUD - Website Builder: AI-generated mobile-first websites per business location with embedded booking iframes and chat widgets - Elevated Locations: Curated, AI-classified high-rated business locations on a deep-linked public page with AI-edited photos, geolocation filtering and DDoS protection - WhatsApp & Email Outreach: AI-drafted broadcasts and 1:1 follow-ups triggered by behaviour, segments and dates - Multi-Location Support: Manage multiple business locations from a single dashboard with CSV import and Outscraper auto-population (Place IDs, ratings, review counts, photos) - External Elevated API: REST API for external apps to consume elevated business data with authentication, filtering and sorting ## How It Works 1. AI Analysis — Analyze your business online presence with AI 2. Score Digital Presence — Get a detailed score across SEO, reviews, social, and more 3. Fix with Lisa AI — Use Lisa AI tools to fix every issue discovered 4. Sell More — Boost visibility, attract customers, and grow revenue ## Links - Homepage: https://www.mylisa.co - Sign Up: https://www.mylisa.co/signup - Privacy Policy: https://www.mylisa.co/privacy-policy - Contact Sales: https://rating-matters.com/contact-us/ - Full LLM Documentation: https://www.mylisa.co/llms-full.txt