Manage customer conversations
Configure Google review replies and negative-review alerts with Lisa. Keep your business instructions current and follow up personally on service issues.
Google Business Profile management, task by task
Bring connected Google work into a configured AI team. Lisa handles review replies, Layla supports Google posting, and Luca supports Google metrics and reporting. Each employee has its own skills and location settings.
What you can configure
Publish relevant Google posts
Configure Layla's Google posting skill and schedule. Use optional human approval to check a draft before it is published to the connected channel.
Review profile information and metrics
Use available Google Business Profile audits and Google metrics to support a profile review. Luca's scheduled monthly and quarterly reporting can help keep your team informed.
A practical starting point
Connect Google
Use an account with access to the business profiles you need to manage, then select the relevant locations.
Choose specific duties
Configure review replies, Google posting or reporting as separate skills rather than assuming one connection enables every task.
Review and maintain
Check drafts, audit findings and business information. Make necessary profile edits directly in Google Business Profile.
Google Business Profile questions
Can Lisa AI publish Google Business Profile posts?
Yes. Layla supports Google posting through configured connections and skills. You can set a schedule and enable optional approval before publishing.
Will an audit automatically fix my profile?
No. Treat audit findings as information to review. Make appropriate changes in Google Business Profile; an audit is not an automatic profile-editing service.
Can I manage more than one Google location?
Lisa AI supports multi-location workspaces and location-specific skill configuration. Select the relevant locations for each skill and verify the connected account has access.
Will this put my business first on Google Maps?
No. Google determines search and Maps visibility. Replies, posts and profile reviews can support your local marketing work, but they do not guarantee rankings.
Related guides
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Choose the work your team needs
Create an account and configure employees and skills. Prepaid tokens fund tasks, plus applicable monthly workspace, active-member and skill-run fees. Review current pricing.